Privacy Policy
Last updated: February 15, 2026
1. Introduction
GetClawSetup ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website (getclawsetup.com) and our remote setup services.
2. Information We Collect
We may collect the following information:
- Booking information: Name, email address, phone number, and scheduling preferences collected through our booking system when you schedule an appointment.
- Payment information: Payment details processed securely through Stripe. We do not store your credit card information on our servers.
- Setup information: Network credentials, account details, and device information necessary to perform the setup, which we access only during the appointment.
- Website analytics: Anonymous usage data collected through analytics tools to understand site traffic and improve the website.
- Communications: Messages sent to us via email, text, or social media during the hypercare and Managed Care support periods.
3. How We Use Your Information
- To schedule and perform your setup appointment.
- To process payments.
- To provide post-setup support during the hypercare period and any Managed Care engagement.
- To communicate with you about your service.
- To improve our website and services.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services:
- Stripe: for payment processing. Subject to Stripe's Privacy Policy.
- Cal.com: for appointment scheduling. Subject to Cal.com's Privacy Policy.
- Vercel: for website hosting and analytics. Subject to Vercel's Privacy Policy.
5. Data Handling During Setup
During the remote setup, we may temporarily access your network, devices, and accounts as needed to install and configure OpenClaw. We commit to:
- Only accessing information strictly necessary for the setup.
- Not copying, storing, or retaining any of your personal files, passwords, or data after the appointment.
- Not installing any software beyond what is required for OpenClaw to function.
We strongly recommend that you change any passwords or credentials shared with us immediately after the setup is complete.
6. Data Retention
We retain your booking and contact information for as long as necessary to provide our services and support. Payment records are retained as required by applicable tax and accounting laws. You may request deletion of your data by contacting us.
7. Data Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your data. OpenClaw is designed to run locally on your hardware — your data stays on your machine and is not transmitted toGetClawSetup after the setup is complete.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
To exercise any of these rights, contact us using the information below.
9. Cookies
Our website uses minimal cookies necessary for functionality and analytics. We do not use advertising cookies or trackers. Our analytics tools collect anonymous, aggregated data and do not use cookies to track individual users.
10. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our Services after changes constitutes acceptance of the updated policy.
12. Contact
Questions about this policy? Reach us at hello@getclawsetup.com